Freshsales Free Trial

Freshsales Free Trial 2025: Unlock 21 Days of CRM Power

Freshsales offers a 21-day free trial through its CRM plan. The trial is available for businesses of all sizes looking to test Freshsales before making a purchase decision.

Small teams, startups, and growing companies can benefit from this trial period to explore how the AI-powered CRM helps manage sales pipelines and customer relationships.

In this article, you will get in-depth information on free trials, steps for claiming, discounts, refunds, credit card requirements, and maximizing the benefits of a free trial. 

Freshsales Free Trial: In A Nutshell

The Freshsales free trial gives you 21 days of access to test the platform’s features and capabilities. You do not require credit card information to start the plan. It makes the free trial risk-free and cuts the fear of automatic upgrading to a subscription. 

New users can test key features, including contact management, built-in communication tools, and AI-powered insights, to enhance sales conversions.

It serves as a great starting point for very small teams who need basic CRM functionality without the cost.

Steps For Claiming The Freshsales Free Trial

Freshsales is easy to get started with if you’re running a small team and are new to the platform. Follow these simple steps to claim your 21-day free trial:

Step 1: Visit the official Freshsales website and click the “Try it Free” button.

Step 2: Enter name, email, company name, number, select product, and continue.

Step 4: Follow a few prompts and get started with the free trial.

Pro Tip: Test each feature wisely to achieve your goals within 21 days. 

Features Included With The Freshsales Free Trial

The Freshsales free trial gives you complete access to the platform’s tools for 21 days. You can explore all the features that help streamline your sales process without any payment commitment.

• Kanban View: Get a visual organization of your contacts, accounts, and deals with customizable boards that let you track progress and move items through your sales pipeline with simple drag-and-drop actions.
• Contact Lifecycle Stages: Track where each prospect stands in your sales process from lead to customer, helping your team prioritize outreach efforts and understand which contacts need immediate attention.
• Multichannel Communication: Connect with prospects through built-in chat, email, and phone capabilities directly from the CRM interface, eliminating the need to switch between different platforms.
• Email Templates: Create and save reusable email templates to quickly send professional messages to prospects, saving time and ensuring consistent communication across your team.
• AI-Powered Insights: Benefit from Freddy AI’s analysis of customer interactions and deal progress to highlight opportunities, suggest next steps, and provide contact scoring to focus on high-value leads.
• Custom Fields: Tailor your CRM to capture specific information relevant to your business by creating custom fields that store and organize important data points unique to your sales process.
• Mobile App Access: Manage your sales activities on the go with the mobile application that gives you access to contacts, deals, and communication tools from anywhere.

Limitations Of Freshsales Free Trial

While the Freshsales trial offers excellent value, it’s essential to be aware of certain restrictions before making your decision. These limitations might affect how you evaluate the platform.

• Limited AI Features: Advanced AI capabilities like Sales Emails by Freddy AI and Deal Insights are only available in higher-tier plans, not included in the free trial.
• Reporting Restrictions: Access to custom reports and advanced analytics is limited, with only curated reports available during the trial period.
• No Sandbox Environment: Testing in an isolated environment is only available at the Enterprise level, making it difficult to experiment without affecting live data.

Making The Most Of Your Free Trial

To maximize your Freshsales free trial experience, consider these tips:

• Import your existing contacts and deals.
• Customize your pipeline stages to match your sales process.
• Set up and test email templates.
• Explore the AI-powered lead-scoring feature.
• Try out the built-in phone and email capabilities.
• Experiment with different reports and analytics.
• Test the mobile app for on-the-go access.
• Invite team members to collaborate and provide feedback.

Freshsales Pricing & Plans

Freshsales offers several pricing tiers designed to meet the needs of businesses at different stages of growth. To understand the plans, take a look:

Note: The prices explained in the table are for annual billing.

1. Freshsales

Here are the Freshsales plans:

Freshsales Growth

The Growth plan provides essential CRM tools for startups and small businesses. It includes Kanban views for contacts and deals, lifecycle stages tracking, built-in communication channels, email templates, basic workflows, and custom fields. Users get access to the product catalog, curated reports, and contextual collaboration with Slack, plus a mobile app for on-the-go management.

Freshsales Pro

The Pro plan builds on Growth with advanced AI capabilities and enhanced sales tools. It adds contact scoring by Freddy AI, custom sales activities, territory management, sales sequences, and multiple sales pipelines. Users benefit from AI-powered features, including sales email generation and deal insights, as well as advanced workflows, auto-assignment rules, and custom reporting, for improved sales process control.

Freshsales Enterprise

The Enterprise plan delivers the highest level of customization and control. Beyond Pro features, it adds field-level permissions, custom modules, forecasting insights by Freddy AI, and workflows for custom modules. It includes a sandbox environment for testing changes safely and audit logs for compliance and security tracking, making it ideal for larger organizations with complex requirements.

2. Freshsales Suite

Read the further plans in detail.

Freshsales Suite Growth

This plan combines sales and marketing tools in one platform. It includes all Freshsales Growth features plus marketing capabilities such as social media campaigns, multichannel engagement across email, SMS and WhatsApp, and landing pages. The package comes with 500 marketing contacts and maintains the same CRM functionality for a unified approach to customer management.

Freshsales Suite Pro

Building on the Growth tier, Suite Pro adds advanced segmentation based on custom events, timezone-based delivery, reply tracking, and SMS content generation by Freddy AI. It enhances the marketing capabilities with more sophisticated audience targeting while keeping all the Pro-level CRM features. Teams get both sales and marketing power with advanced workflow automation and reporting.

Freshsales Suite Enterprise

The Enterprise level of Freshsales Suite offers the ultimate all-in-one solution with additional features like transactional emails alongside all Enterprise CRM capabilities. It maintains the field-level permissions, custom modules, forecasting insights, and sandbox environments of the CRM version but expands them with additional marketing functionality for enterprise-level campaign management and coordination.

3. Freshmarketer

Freshmarketer in CRM offers two plans as follows;

Freshmarketer Free

The Free plan provides entry-level marketing automation with up to 100 marketing contacts. It offers basic email marketing capabilities with up to 500 monthly sends, contact management, basic segmentation, web tracking, forms, and social media campaigns. Users get activity timeline tracking, marketplace integrations, and live chat functionality with 24×5 support.

Freshmarketer Enterprise

The Enterprise plan significantly expands marketing capabilities with up to 20x monthly email sends and 500 marketing contacts. It adds WhatsApp and SMS marketing, Freddy AI features, transactional emails, advanced segmentation, automated customer journeys, landing pages, and conversion tracking. Users gain custom reports, dashboards, roles, and 500 bot sessions.

Freshsales Discount: Is It Available?

Freshsales offers significant savings through its annual billing option. Customers who choose to pay annually rather than monthly save approximately 17-20% on their subscription costs across all plans.

This discount is available to all businesses regardless of size. Freshsales occasionally offers special promotions for new customers. However, currently it is not available.

Conclusion: Freshsales Offers a 21-Day Free Trial On CRM

Freshsales offers a 21-day free trial that delivers genuine value for teams looking to test a CRM solution. The no-credit-card-required policy removes the risk factor completely, allowing businesses to evaluate the platform without commitment.

Additionally, the free plan for individual users serves as another low-risk entry point. However, some advanced features like AI-powered insights and territory management require paid plans.

Take advantage of this trial to make a decision. Remember, you do not have the option of a refund. So, start your free trial today and get hands-on experience for free.

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