Freshworks Free Trial 2025 – 14 Days Access (Unlimited)
Freshworks allows a 14-day free trial with all the features of your chosen plan to explore a suite of solutions from customer support and sales automation to marketing and IT service.
This is a leading software in the world of efficient customer engagement with its robust features.
Keep reading the article to learn more about the Freshworks free trial features, limitations, and the process to claim it among other details.
Freshworks Free Trial: In A Nutshell
Freshworks offers a free trial to its users for 14 days for most of its plans. The free trial includes all the features of your chosen plan and you can claim it without providing your credit card details making it a risk-free trial.
After the end of the trial, you can purchase your desired plan and continue using it. Also, you can review the refund policy for your trial to know your refund rights.
| Free trial | Available for 14 days |
| Credit card requirement | No |
| Autopay after the trial ends | No |
| Best for | Marketing agencies and large businesses |
How To Claim Freshworks Free Trial?
Follow the given steps to claim Freshworks free trial.
Step 1. Go to Freshworks website.
Step 2. Click “Try it free” in the upper right section of the screen.
Step 3. Select your desired plan and press “Try it free.”
Step 4. Provide your email, name, company, and other details then press “Try it Free.”
Congratulations! You have claimed your 14-day free trial on Freshworks, now explore its features before you upgrade to the premium plan.
Freshworks Free Trial Features
Freshworks offers a range of features to its users. The features available on the trial account depend upon the plan you choose. Some of its free trial features will include the following:
- Lead contact and deal management
- Sales pipeline management
- Reporting and analytics
- Ticket management
- Knowledge base and self-service portal
- Real-time and chat messaging
- Chatbots and automated responses
Freshworks Free Trial Limitations
Freshworks offers all the features of your selected plan in its free trial, but you may still notice these limitations.
- Time limit
- User limit
- Data Restrictions
- Customer support
- Limited customization
How To Make The Most Out Of Freshworks Free Trial?
Follow these tips to make the most out of your Freshworks free trial.
- Set clear objectives
- Create a schedule to explore each feature
- Test integrations
- Evaluate user experience
- Track key metrics
- Test customer service
Freshworks Pricing & Plans: Who Is It Best For?
Freshworks offers various plans to its users divided into three categories: customer service, IT service, and CRM.
You can check the annual price of each plan from the following categories here.
- Customer service
Freshdesk:
| Plan | Price |
|---|---|
| Free | $0 |
| Growth | $15/agent/month |
| Pro | $49/agent/month |
| Enterprise | $79/agent/month |
Customer Service Suite:
| Plan | Price |
|---|---|
| Growth | $29/agent/month |
| Pro | $69/agent/month |
| Enterprise | $109/agent/month |
Freshchat:
| Plan | Price |
|---|---|
| Free | $0 |
| Growth | $19/agent/month |
| Pro | $49/agent/month |
| Enterprise | $79/agent/month |
Freshcaller
| Plan | Price |
|---|---|
| Free | $0 |
| Growth | $15/agent/month |
| Pro | $39/agent/month |
| Enterprise | $69/agent/month |
- IT Service
| Plan | Price |
|---|---|
| Starter | $19/agent/month |
| Growth | $49/agent/month |
| Pro | $95/agent/month |
| Enterprise | $119/agent/month |
- CRM
Freshsales:
| Plan | Price |
|---|---|
| Growth | $9/user/month |
| Pro | $39/user/month |
| Enterprise | $59/user/month |
Freshsales suite:
| Plan | Price |
|---|---|
| Growth | $9/user/month |
| Pro | $39/user/month |
| Enterprise | $59/user/month |
Freshmarketer:
| Plan | Price |
|---|---|
| Free | $0 |
| Enterprise | 15/month |
Each plan is designed keeping in mind the different needs of users. You must clarify your goals to select the right plan for yourself. The refund policy for each plan will vary so make sure you review the agreement before making a purchase.
Freshworks Discount: Is It Available?
Currently, there is no discount code active on Freshworks, but you can save some extra dollars by purchasing the annual plans.
All the Freshworks annual plans are available at lower prices than the monthly plans.
Therefore, you can go to the Freshworks pricing tab and select your desired plan’s annual subscription to save money without using any discount code.
Conclusion: Freshworks Offers A 14-day Free Trial!
The Freshworks free trial includes all the features of your chosen plan, such as chatbots, automated responses, analytics, integrations, automation and reporting, IVR, and so on.
To begin, click on “try it free” on the Freshworks homepage, press “try it free” on your desired plan, and provide your details.
The free trial will provide you with the closest of the Freshworks paid plans, making it an ideal deal to make the right purchase decision, so do not wait to claim it.
FAQs
What happens after my Freshworks free trial ends?
You will be asked to upgrade to the Freshworks premium plan to continue to use its services before it ends, once the trial ends you will be removed from the trial account and downgraded to the free plan.
Does Freshworks offer a demo to users?
Freshworks offers a demo to users, to claim it click on “Demo” on the upper panel of the Freshworks home screen enter the required details, and press “Get a demo.”
Is there a secret fee associated with Freshworks’ free trial?
There is no secret fee associated with Freshworks free trial you can walk away without paying anything from the platform once the trial ends.
