Zendesk Free Trial 2024 — Try For 14 Days
Zendesk offers a 14-day free trial and a demo for those interested in experimenting with its services without credit card details.
With a free trial, you can explore email, SMS, live chat support, Automated ticket routing, call recording, and more.
In this article, we will discuss claiming steps, features, limitations, plans, and prices in more detail. Let’s start!
Zendesk Free Trial: In A Nutshell
Zendesk offers new users a 14-day free trial to explore the features without financial commitment. You do not need to provide credit card details to claim the trial.
This trial is available for all Zendesk products, including sales, chat, and support. Any business, whether small or big, can claim the free trial.
Within 14 days, you can explore all given features to ensure that it meet their requirements before going for paid plans.
| Zendesk Free Trial | Details |
|---|---|
| Free Trial | 14-day |
| Credit card requirement | No |
| Autopay after trial | No |
| Best for | Small teams, growing businesses, medium to large sales teams, large enterprises |
Note: If you face difficulty, you are allowed to schedule a demo with Zendesk.
Steps For Claiming The Free Trial
To claim the free trial, follow these easy steps:
Step 1: Visit the official website of Zendesk and fill in the required field.
Step 2: Fill in your work email, and click the “start your free trial” button.
Step 3: You need to complete nine steps, including first name, last name, number, and more.
You are ready to access your 14-day free trial. After the trial, you are free to make your own decisions without the risk of a money deduction.
Features Included With The Zendesk Free Trial
You can explore these features during a 14-day free trial:
- Knowledge base and self-service portal
- Ticket and incident management
- Automated ticket routing
- Reporting and analytics
- Service-level agreement management
- Email, voice, SMS, and live chat support
- 1000+ apps and integrations
- Robust APIs
- Call recording
Limitations Of Zendesk Free Trial
However you get access to a wide range of features during a free trial, but there are some limitations you should consider:
- A limited number of agent seats
- Time-limited to 14 days
- Restricted access to some advanced features
Making The Most Of Your Free Trial
A 14-day free trial offers you numerous features to enhance your experience you can make the most out of a free trial with these tips:
- Set up multiple channels (email, chat, social media)
- Create and customize your knowledge base
- Test automation and macro features
- Explore reporting and analytics tools
- Try integrating with other tools you use
- Invite team members to test collaboration features
- Simulate real customer interactions
Zendesk Pricing & Plans
Here is the overview of plans and prices:
| Plan | Monthly Price (per agent) |
|---|---|
| Suite Team | $55.00 |
| Suite Growth | $89.00 |
| Suite Professional | $115.00 |
| Suite Enterprise | $219 |
A suite team plan is the best option for small teams requiring customer service features. It offers ticketing, live chat, and messaging and is quick to set up and use.
A suite growth plan is ideal for growing businesses with more advanced customer service capabilities requirements. It offers automation features to enhance efficiency and self-service.
A Suite professional plan suits medium—to large businesses that need to optimize their operations. It offers powerful collaboration tools, analytics, and skill-based ticket routing.
The Suit Enterprise plan is designed for large enterprises that need to deliver personalized customer experiences at scale. It includes AI-powered content cues and custom roles and permissions.
Zendesk does not offer a money-back guarantee or refund after purchasing the subscription. Test the features during the free trial and make a wise decision.
Zendesk Discount: Is It Available?
You can save a huge amount on annual plans compared to monthly plans. Have a look:
| Plans | Discount |
|---|---|
| Suite Team | $14 |
| Suite Growth | $26 |
| Suite Professional | $34 |
| Suite Enterprise | $50 |
For regular discounts and offers, always check the official Zendesk website.
Conclusion: Zendesk Offers A Free Trial Of 14 Days
You can explore the Zendesk’s features in the 14-day free trial. You do not require credit card details to claim the free trial. So, there is no fear of automatic money deduction after the trial ends.
You can test each feature during your trial period, including ticket and incident management, reporting and analysis, email, SMS, and more.
Do not waste your time, and explore Zendesk with a free trial now!
FAQs
What will happen after the free trial ends?
After the trial ends, you need to choose a plan to continue using Zendesk.
Will my information be lost after the free trial?
Your data will be safe for a short period, allowing you to choose a subscription.
Does it require credit card information to access the free trial?
Zendesk does not require credit card information to claim the free trial.
Can small businesses access the Zendesk free trial?
You can claim the free trial and explore features regardless of your team or business size.
Are there any hidden fees associated with the free trial?
The free trial does not ask for credit card details, so no hidden fees exist. Your free trial is totally free to explore.
